Issues with my footageUpdated 5 hours ago

Poor Quality

Fly6 has a video resolution of 720p @ 30 FPS.

If you think the quality of your footage is poor, please check the lens for any dirt. When cleaning, we recommend using a wet non-abrasive cloth, like a sunglasses cleaner or a microfiber cloth, etc.

Missing Files

To check your video recording, connect your Fly device to a computer, access the SD card and go to the DCIM folder. You can arrange this in chronological order. Older footage will also be looped over once the SD card is full.

If you notice that you have missing files and you have not deleted them manually, please try the following:

• Check your SD card
  • SD card should be a Class 10 microSD card
  • Check the list of recommended SD cards
• Ensure your Fly6 is fully charged
• Reformat your SD card

If you’re still experiencing issues with your footage, please submit a ticket with our support team.