FAQ

Default solution folder, feel free to edit or delete it.

Do you offer bulk order discounts?
We offer special discounts for a single group purchase. Please reach out to us via our contact form at https://cycliq.com/contact/
Wed, 24 May, 2017 at 4:43 PM
My device is not recognised on computer
Try mounting your device using the supplied USB cable and try other USB ports. Restarting your computer also helps and ensures that your computer is working...
Wed, 15 Mar, 2017 at 11:57 AM
What if I don’t want to record over the footage I have taken?
The looping function works in such a way that the last period of the ride is recorded. If you want to record and view the whole ride, we recommend you get y...
Wed, 15 Mar, 2017 at 12:00 PM
Why am I hearing a rattling sound?
That is normal. The rattling sound you can hear is the "tilt" switch inside the unit that is designed to activate the "Incident Protection&qu...
Wed, 3 Dec, 2014 at 3:06 PM
Fly6 beeps a number of times and turns off within an hour
The incident protection software is kicking in and turning off your unit. To avoid this, the next time you use your Fly6, make sure you don't tilt the ...
Wed, 24 May, 2017 at 9:42 AM
Do the rotating bezel lights on Fly6 turn off?
In short, no. The rotating bezel lights are a visual indication the camera is recording. The reason for this feature is to increase awareness that Fly6 is r...
Tue, 21 Mar, 2017 at 11:37 AM
I want to check out footage - which software is best?
Our favourite software for viewing footage on either Mac or Windows is VLC media player. It can be downloaded for (free). If you want some other options you...
Tue, 21 Mar, 2017 at 11:37 AM
Does Fly6 work at night?
Fly6 is designed to operate optimally during the day. It does take great footage during dawn and dusk. However, like any non-infrared camera, will not pick ...
Fri, 24 Mar, 2017 at 11:24 AM
Can Fly6 fit anywhere other than the seat post/stem?
No - Fly6 is only designed to fit on the seat post. There are a number of reasons for this but perhaps the most important of them is that this location on t...
Fri, 24 Mar, 2017 at 11:35 AM
Does Fly6 come with software?
No, Fly6 does not require software to operate however if you want to adjust the time & date stamp on your footage, you need to do this via a Windows of ...
Tue, 21 Mar, 2017 at 11:46 AM