FAQ

Default solution folder, feel free to edit or delete it.

Does Nanotech make my Fly6 waterproof?
As we all know, many tail lights on the market don't last very long once they've been subjected to a wet ride or two. To address this, we've ...
Wed, 24 May, 2017 at 4:47 PM
How does the looping video function work?
Your Fly6 comes with an 8GB Class 10 microSD card while Fly12 has 16GB Class 10 microSD card (yeah I know - cool, hey!). These have the capacity to record a...
Wed, 24 May, 2017 at 4:48 PM
What happens to the footage if I am in an accident?
The team at Cycliq recognised this issue early on in the design and development stage. As a result we included an incident protection function where if your...
Fri, 24 Mar, 2017 at 12:04 PM
What if an accident completely trashes my Fly6?
The location of your Fly6 (against the seat post) should be one of the least likely spots to incur damage in an accident. The long a...
Tue, 2 Dec, 2014 at 3:34 PM
How do I remove caked dirt from my lens safely?
We recommend you get a very wet cloth and soak the lens for a minute to loosen caked dirt. Once the grime is loosened up with the moisture from the wet cl...
Mon, 16 Feb, 2015 at 8:07 AM
I want to make a bulk purchase - what should I do?
If you wish to make a bulk purchase for your club or promotion you need to contact marketing@cycliq.com direct to make these arrangements. We can usually g...
Wed, 16 May, 2018 at 1:06 PM
What happens if I get water in my Fly6?
Fly6 uses the latest designs and advances in nanotechnology to help protect it from water damage; however, water ingress is not covered under warranty.  ...
Wed, 24 May, 2017 at 4:49 PM
What if a strap breaks?
Unfortunately, due to possible user error when a strap breaks, we are unable to warrant them. We know that sounds bad but we have designed and tested them t...
Fri, 1 Jun, 2018 at 10:32 AM
Do you have distributors? Can I be one?
 For more information on distributors of Fly6 please visit the distributors page.
Tue, 2 Dec, 2014 at 4:10 PM
Why did my device power down?
It is possibIe that either idle mode has been triggered. Idle mode prevents battery from depleting if you have forgotten to turn off your unit and it remain...
Wed, 24 May, 2017 at 4:53 PM