FAQ

Default solution folder, feel free to edit or delete it.

Why are my Fly12 videos upside down?
The footage on your Fly12 will auto rotate; however if the unit was turned on prior to mounting, it may not have auto corrected. Fly12 automatically adjusts...
Wed, 24 May, 2017 at 11:47 AM
How do I get my Product Serial Number?
Fly12 You can retrieve the serial number by pairing Fly12 to the CycliqPlus app. Within CycliqPlus, go into to Fly12 Settings > About Fly12 or You can...
Thu, 15 Jun, 2017 at 9:42 AM
What is the maximum torque rating for Duo Mounts?
We suggest to only tightened it to around 2.0 nM which is what is recommended.
Mon, 7 Aug, 2017 at 2:56 PM
Why does my Fly12 CE not record any videos?
It is likely that you have not properly formatted the SD card. Please note that CE models need to be formatted asĀ FAT32 with an allocation size of either 16...
Fri, 5 Jan, 2018 at 10:14 AM
Can I use the CycliqPlus app to activate the alarm on both units and receive alerts from both?
Alarms have to be enabled one at a time. At the moment CycliqPlus only allows one device to be paired via Bluetooth.
Fri, 19 Jan, 2018 at 1:42 PM