Power Issues

Modified on: 2019-01-29 10:20:02 +0800


My Fly6 Original won't turn on

To turn on your Fly device, press and hold the power button for approximately 1 second. If for any reason your Fly6 will not turn on, please try the following:


If you're still unable to turn your Fly6 on, please submit a ticket with our support team here.


My Fly6 Original is turning off unexpectedly

Your Fly device may turn off in certain situations when Incident Protection Mode is triggered. If for any reason your Fly6 Original is turning off unexpectedly, please try the following:


If your Fly6 Original is still turning off mid-ride, please submit a ticket with our support team here.


My Fly6 Original is not turning off

To turn your Fly device off, press and hold the power button for approximately 1 second. If for any reason your Fly6 Original does not turn off, please try the following:

  • Press the power button for at least 8 seconds. 
  • If the unit does not respond, set it aside in a cool dry place and let the battery run down.


To ensure this does not happen again


If your Fly6 still does not respond, please submit a ticket with our support team here.



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