Help

Power Issues

If your Fly6 (non-CE) is having power issues, such as not powering on or holding charge, follow these suggestions. To turn on your Fly device, press and hold the power button for approximately 1 second. If, for any reason, your Fly6 will not turn on,

I can’t connect to my smartphone

The Fly6 (non-CE) does not have Bluetooth connectivity. If you wish to have this feature, please check out our latest Fly6 models.

I can’t get my video onto my computer

There are two ways to review your footage via computer:. Note: We recommend reviewing the footage using VLC (Mac) or Windows Media Player (Windows). If, for any reason, your device is not recognised, please try the following:. If you’re still unable

My device is not recording properly

For the device to record properly, it needs to have a supported SD card and a proper charge. If, for any reason, your Fly6 will not record properly, please try the following:. If you’re still unable to record on your Fly6, please submit a ticket with

Battery life

Depending on your light and video settings, your Fly6 runtime will differ. Please check the expected runtime below. Note: Depending on the age of your unit, battery deterioration can be expected. Colder temperatures also affect battery runtime. If, f

Issues with my footage

If you think the quality of your footage is poor, please check the lens for any dirt. When cleaning, we recommend you use a very wet non-abrasive cloth, like a sunglasses cleaner, microfibre cloth, etc. To check your video recording, connect your Fly