Help

Power Issues

If your Fly6[v] is having power issues, such as not powering on or holding charge follow these suggestions. To turn on your Fly device, press and hold the power button for approximately 1 second. If for any reason your Fly6[v] will not turn on, pleas

I can’t connect to my smartphone

The Fly6[v] does not have Bluetooth connectivity. If you wish to have this feature, please check out our latest Fly6 models.

I can’t get my video onto my computer

There are two ways to review your footage via computer:. Note: We recommend reviewing the footage using VLC (Mac) or Windows Media Player (Windows). If for any reason your device is not recognised, please try the following:. If you’re still unable to

My device is not recording properly

For the device to record properly, it needs to have a supported SD card and a proper charge. If for any reason your Fly6[v] will not record properly, please try the following:. If you’re still unable to record on your Fly6[v] please submit a ticket w

Battery life

Depending on your light and video settings, your Fly6[v] runtime will differ. Please check the expected runtime below. Note: Depending on the age of your unit, battery deterioration can be expected. Colder temperature also affects battery runtime. If

Issues with my footage

Fly6[v] has a video resolution of 720p @ 30 FPS. Please make sure the firmware is up to date. If you think the quality of your footage is poor, please check the lens for any dirt. When cleaning we recommend you use a very wet non-abrasive cloth like