Power Issues

Modified on: 2019-01-29 11:28:16 +0800


My Fly6[v] won't turn on

To turn on your Fly device, press and hold the power button for approximately 1 second. If for any reason your Fly6[v] will not turn on, please try the following:


If you're still unable to turn your Fly6[v] on, please submit a ticket with our support team here.


My Fly6[v] is turning off unexpectedly

Your Fly device may turn off in certain situations when Idle Mode and Incident Protection Mode are triggered. If for any reason your Fly6[v] is turning off unexpectedly, please try the following:


If your Fly6[v] is still turning off mid-ride, please submit a ticket with our support team here.


My Fly6[v] is not turning off

To turn your Fly device off, press and hold the power button for approximately 1 second. If for any reason your Fly6[v] does not turn off, please try the following:

  • Press the power button for at least 8 seconds. 
  • If the unit does not respond, set it aside in a cool dry place and let the battery run down.


To ensure this does not happen again


If your Fly6[v] still does not respond, please submit a ticket with our support team here.



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