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Ordering online

Where do you ship to?
We have a number of partners globally that allows us to ship our products to most countries at the shortest possible time. Please check the list of countrie...
Tue, 16 Mar, 2021 at 10:53 AM
How long does shipping take?
Your order will take between 24 and 48 hours to process. Once you’ve placed your order, you will receive a confirmation email with your order number. You wi...
Thu, 24 Jan, 2019 at 12:07 PM
What payment options do you have?
Our online portal accepts PayPal or Credit Card payments. For credit card payments, we use a third-party payment facilitator, which is Stripe. It is an inte...
Thu, 24 Jan, 2019 at 11:26 AM
Are tax and duty fees included?
Different countries and jurisdictions have differing policies on duties and taxes. Many countries charge duties or taxes on items over a set value. It is yo...
Thu, 24 Jan, 2019 at 11:26 AM
How can I track my order?
Your order will take between 24 and 48 hours to process. Once you’ve placed your order, you will receive a confirmation email with your order number. You wi...
Thu, 24 Jan, 2019 at 11:26 AM
Where can I buy your products?
We have partners globally that you can choose from. It may be more convenient for you to purchase via local retailer or online. Of course, we'd be happy...
Thu, 24 Jan, 2019 at 12:09 PM
Do you accept bulk purchases?
 Absolutely! Please feel free to reach out to our sales team via [email protected]. You can also send your interest here.
Thu, 24 Jan, 2019 at 12:09 PM
Are your products available locally?
Cycliq has been partnering with Distributors and Retailers anywhere we can find cyclists on the road. You may check for the nearest dealer in your area. F...
Thu, 24 Jan, 2019 at 12:11 PM
I don’t need the whole pack. Can I purchase individual accessory parts?
 We understand that sometimes, we only need 1 or 2 items but due to shipping cost, we find it to be the most cost effective to bundle all the accessories in...
Thu, 24 Jan, 2019 at 11:27 AM
Do you have samples showing the video quality of your devices?
 Absolutely! You can check some of the videos here.  Those are videos were sent by Cycliq users. If you have an interesting footage, please feel free to...
Thu, 24 Jan, 2019 at 12:11 PM