Ordering online (11)

• Where do you ship to?
• How long does shipping take?
• What payment options do you have?
• Are tax and duty fees included?
• How can I track my order?

See all 11 articles

Using your device (12)

• STRAVA - Quick User Guide
• What is the recommended charging method?
• Do the cameras need SD cards to function?
• What type of SD cards can we use?
• Why do I need to use a recommended card?

See all 12 articles

Connecting your device (4)

• Why is my footage not showing on the mobile app?
• Why is my device not recognised by the computer?
• Why can’t I connect my device to the app?
• Why is the first part of my ride missing?

Customer support (11)

• Caution
• Is there a warranty?
• Do you have a refund policy?
• Do you have a service centre for repairs?
• I accidentally damaged my unit. Can I purchase replacement parts?

See all 11 articles