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FAQs
Ordering online (11)
Where do you ship to?
How long does shipping take?
What payment options do you have?
Are tax and duty fees included?
How can I track my order?
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Using your device (11)
What is the recommended charging method?
Do the cameras need SD cards to function?
What type of SD cards can we use?
Why do I need to use a recommended card?
How does the looping recording feature work?
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Connecting your device (4)
Why is my footage not showing on the mobile app?
Why is my device not recognised by the computer?
Why can’t I connect my device to the app?
Why is the first part of my ride missing?
Customer support (11)
Caution
Is there a warranty?
Do you have a refund policy?
Do you have a service centre for repairs?
I accidentally damaged my unit. Can I purchase replacement parts?
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