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Connecting your device

Why is my footage not showing on the mobile app?
Your mobile app is dependent on what device you have. It will only show you the footage if your device is capable of sharing this.  For Fly12, you need ...
Thu, 24 Jan, 2019 at 11:34 AM
Why is my device not recognised by the computer?
 Oops! We're sorry to hear that but not to worry. It could just be the cable or the USB port itself. Use the supplied USB cable or a known working cab...
Thu, 24 Jan, 2019 at 11:35 AM
Why can’t I connect my device to the app?
Oops! That is no good but like all Bluetooth devices, this can happen from time to time. Fortunately, there are easy steps to remedy this. Please check our ...
Thu, 24 Jan, 2019 at 11:35 AM
Why is the first part of my ride missing?
That's a bummer!  Depending on the size of the card you are using, it is likely that the card was already full and your device has looped over the e...
Thu, 24 Jan, 2019 at 11:36 AM