We want our customers to find great value in using our products and we will do everything to ensure our customers have a product that operates to the advertised function/specifications. We will be disappointed if you are not satisfied with your Cycliq purchase.
Refunds will only be issued if Cycliq determines that your product is deemed to have suffered a defect within the 12 months warranty period.
Refunds will not be issued if you:
- Received the product as described, but simply changed your mind
- You found the item cheaper elsewhere
- Decided you did not like the purchase or had no use for it.
- Cyclic has determined that the affected product has a minor problem in which case we choose to offer a free replacement product of identical type to the product originally supplied under our product replacement policy
Refunds will be for the same amount you have already paid, provided in the same form as your original payment.